How to Submit Support Tickets

Sales Inquiries or General Information

Email sales@claritytech.com or call 608-258-4500

Although we strive to respond to all sales inquiries quicky, if you have an urgent request, please call our main number and let us know, we will do everything we can to meet your timeline.

Business Hours Support Requests

Our standard business hours: Monday to Friday 8:00am to 5:00pm Central Time

Business Hours Support Requests can be submitted using any of the following methods:

Support Portal: https://support.claritytech.com

Support Email Address: support@claritytech.com

Support Phone Number: 608-258-4500

Regardless of the method you choose, all support tickets are available to be viewed, updated and managed in the Clarity Support Portal.

24/7/365 After-Hours Support Requests

Note: 24/7/365 Support is Available by Phone Only! Email and Support Portal Requests will be responded to during the next business day.

24/7/365 Phone Support: 608-258-4500 and follow the prompts for an Urgent Request

After-hours support is available 24/7/365. Do not hesitate to contact us if you have a request that needs immediate attention or if you have any suspicion of a cybersecurity incident.